Use case scenario
A self-service user wants to change their own password.
This article describes how you as a self-service user change your own password in Smart ID Self-Service.
Read more here: Smart ID Workforce use cases
Prerequisites
- The user must be in state "active"
Step-by-step instruction for the self-service user
Log in to Smart ID Self-Service
- Log in to Smart ID Self-Service with your user account.
Change password
- In Smart ID Self-Service, click Change password.
Enter the new password as shown in the UI.
To cancel the process, see "Cancel the process" below.
Click Next to save the changed password.
Cancel the process
To cancel the process:
- Click Cancel to close the process.
- Click Next to proceed with the process.
Use case details
Overview and technical details
Use case description | As a self-service user I want to change my password in Smart ID Self-Service |
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Outcome | |
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Symbolic name | UsersProcChangePassword |
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Process name | Change password |
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Component | Smart ID Self-Service |
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Required user state | Active |
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Process start | Start page>Change password |
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Options
There are no options for this use case.