[data-colorid=t89r2td9gz]{color:#333333} html[data-color-mode=dark] [data-colorid=t89r2td9gz]{color:#cccccc}If an employee or external card is lost or stolen, the card can be locked, either in Smart ID Self-Service or Identity Manager. Standard workflowActorActionOptionPhysical IDDigital IDPhysical access1Self-service userLogs in to Smart ID Self-Service and selects Lock card.Person contacts Registration officer or Helpdesk, who browses for the person in Identity Manager and selects Lock card. 2Identity ManagerLocks the card.- 3Identity ManagerExports the card data to the PACS system. - 4CARevokes certificates.- 5Person-Receives information mail. Technical referencesThe Physical access processes are modified and overwrites the corresponding Digital ID process. OptionPhysical IDDigital ID & Physical accessLock employee cardCCProcLockEmployeeCardPcmProcLockEmployeeCard (see image)