Use case scenario
An operator wants to delete a user.
This article describes how an operator deletes a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases .
The user history will still remain in the system when the user is deleted.
This use case is disabled by default.
Prerequisites The user exists and is in state "inactive" or "active" Enable the Delete user use case Log in to Identity Manager Admin with your admin user. Go to Home > Identities . Select and edit User . Select the Active/Inactive/Locked tab. In Additional Commands , click New (the pen symbol) to add a row. In Additional Commands , select Delete user from the drop-down list in Process . Click Save .
Step-by-step instruction for the operatorLog in to Identity Manager Operator Log in to Identity Manager Operator with your user account. Delete user In the Quick search drop-down list, select User. Search for user that shall be deleted. User data is shown.
To cancel the process, see "Cancel the process" below.
Click Delete user . Select a reason from the drop-down list. Click Next to delete the user profile.
Depending on the configuration, there can be options added to the use case, see "Options" below.
Cancel the process To cancel the process:
Click Cancel to close the process. Click Next to proceed with the process.
Use case detailsOverview and technical details Use case description As an operator I want to delete a user profile in Identity Manager
Outcome Deleted user All related credentials are deleted Symbolic name UsersProcDeleteUser
Process name Delete user
Component Identity Manager Operator
Required user state
Inactive and active
Process start On the user profile>Delete user
OptionsAbout the options The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
The script already exists with default values, so you only need to change the values as needed, not create the script.
Add an approval step Option: Add an approval step
Additional information