Reset password for multiple users (batch order)
Use case scenario
An operator wants to reset the password for multiple users.
This article describes how an operator resets a password for multiple users in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases
When the password is reset, information is sent to the users.
Prerequisites The users can be in state "active" or "inactive" Log in to Identity Manager Operator Log in to Identity Manager Operator with your user account. Reset password In the BATCH ORDERS page select Batch order reset password.
Click Search to get a list of all users.
Select the check boxes for the users that shall have their password reset.
To cancel the process, see "Cancel the process" below.
Click Reset passwords . Click Next and the password is sent by email to the users. The password is rendered by the system.
Cancel the process To cancel the process:
Click Cancel to close the process. Click Next to proceed with the process. Overview and technical details Use case description As an operator I want to reset the password for multiple users
Outcome Password is reset for the users Information is provided to the users Symbolic name UsersBoProcResetPassword
Process name Reset passwords
Component Identity Manager Operator
Required user state
Active and inactive
Process start Batch orders>Reset passwords
There are no options for this use case.