Change PIN for a virtual smart card (self-service user)
Use case scenario
A self-service user wants to change the PIN code for a virtual smart card.
This article describes how a self-service user changes the PIN code for a virtual smart card in Smart ID Self-Service.
PrerequisitesPrerequisites The virtual smart card must be in state "active"
Step-by-step instruction for the self-service userLog in to Smart ID Self-Service Log in to Smart ID Self-Service with your user account. Change PIN In Smart ID Self-Service, select Cards in the Self-Service menu. Select the active virtual smart card that you want to change PIN for.
To cancel the process, see "Cancel the process" below.
Click Possible actions and select Change PIN . A pop up is shown where you click Open Smart ID Desktop App . In Smart ID Desktop App, your virtual smart card is shown. Click Reset PIN . Enter the new PIN and click OK . Close Smart ID Desktop App and go back to Smart ID Self-Service. In Smart ID Self-Service, click Next .
Cancel the process To cancel the process:
Click Cancel to close the process. Click Next to proceed with the process.
Use case detailsOverview and technical details Use case description As a self-service user I want to change my PIN code for a virtual smart card
Outcome Symbolic name VirtualSmartCardProcChangePin
Process name Change pin
Component Smart ID Self-Service
Required virtual smart card state
Active
Process start On the virtual smart card object > Change pin
OptionsThere are no options for this use case.