Use case scenario
An operator wants to withdraw a temporary card for a user.
This article describes how an operator withdraws a temporary card for a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases
Prerequisites
Prerequisites
- The temporary card must be in state "assigned"
Step-by-step instruction for the operator
Log in to Identity Manager Operator
- Log in to Identity Manager Operator with your user account.
Withdraw temporary card
- In the SEARCH page, select Temporary card in the drop-down list.
- Select state Assigned in the Status drop-down list, and click Search. A list of cards with state assigned appears.
Select the card you want to withdraw and click Withdraw temporary card.
To cancel the process, see "Cancel the process" below.
- Click Next to finish. The card will now be in the state unassigned.
Cancel the process
To cancel the process:
- Click Cancel to close the process.
- Click Next to proceed with the process.
Use case details
Overview and technical details
Use case description | As an operator I want to withdraw a temporary card for a user |
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Outcome | - A temporary card is withdrawn for a user
- End state for the card = "unassigned"
- End state for related certificates = "revoked"
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Symbolic name | TempCardsProcWithdraw |
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Process name | Withdraw temporary card |
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Component | Identity Manager Operator |
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Process start | On temporary card profile>Withdraw temporary card |
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Options
There are no options for this use case.