Nexus Documentation
Nexus Documentation
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Reactivate card

An operator wants to reactivate a card for a user.

This article describes how an operator reactivates a card for a user in the Cards package in Smart ID Identity Manager. 

The card is activated again.

Prerequisites

Prerequisites

  • The card is deactivated

  • The user must be in state "active"

Step-by-step instruction for the operator

Log in to Identity Manager Operator

  1. Log in to Identity Manager Operator with your user account.


Reactivate card

  1. Go to the SEARCH page.

  2. Select Card from the drop-down menu and click Search.

  3. Select the card that you want to reactivate. The card data and user data is shown

  4. Click Reactivate card.

    To cancel the process, see "Cancel the process" below.

    • Possible certificates will be reactivated.

  5. Click Next to reactivate the card.

    Depending on the configuration, there can be options added to the use case, se "Options" below.



Cancel the process

To cancel the process:

  • Click Cancel to close the process.

  • Click Next to proceed with the process.

Use case details

Overview and technical details


Use case description

As an operator I want to reactivate a card

Outcome

  • End state for inactive cards = "active"

  • End state for inactive/on-hold certificates = "valid"

Symbolic name

CardsProcReactivate

Process name

Reactivate card

Component

Identity Manager Operator

Required card state

Inactive

Process start

On the card object > Reactivate card


Options

About the options

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.



Add an approval step

Option: Add an approval step


Allow multiple active cards

Option: Allow multiple active cards

Related information