Use case scenario
An operator wants to abort a temporary card order for external production.
This article describes how an operator aborts a temporary card order for external production in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.
You can only abort a temporary card order for external production when the temporary card is in state "processing". The temporary card is in state "processing" when it is queued.
This use case is disabled by default.
Prerequisites
Prerequisites
- The temporary card must be in state "processing".
Enable the Abort temporary card order (external production) use case
- Log in to Identity Manager Admin with your admin user.
- Go to Home > Cards > Temporary card.
- Select the Processing tab.
- In Additional Commands, select Abort temporary card order to add it to the Process list.
- Click Save.
Step-by-step instruction for the operator
Log in to Identity Manager Operator
- Log in to Identity Manager Operator with your user account.
Abort temporary card order
In the SEARCH tab, select Temporary card in the drop-down list.
Select state Processing in the Status drop-down list, and click Search. A list of cards with state processing appears.
Select the card you want to abort and click Abort temporary card order.
To cancel the process, see "Cancel the process" below.
- Click Next to finish. The card will now be in state aborted.
Cancel the process
To cancel the process:
- Click Cancel to close the process.
- Click Next to proceed with the process.
Use case details
Overview and technical details
Use case description | As an operator I want to abort a temporary card order for external production |
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Outcome | - Temporary card order is aborted
- End state for temporary card = aborted
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Symbolic name | TempCardsAddonExtProdProcAbort |
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Process name | Abort temporary card order |
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Component | Identity Manager Operator |
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Process start | On temporary card profile>Abort temporary card order |
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Options
There are no options for this use case.